If you are a Keyholder and trigger emergency access to someone’s Eggacy account…

  1. An email will be sent to the account owner as well as all other Keyholders letting them know that emergency access mode has been activated
  2. You, and any other Keyholder will have instant access to the Health Basket
  3. If the account owner doesn’t deactivate emergency mode within the first 24 hours, then you and all other Keyholders will have read-only access to the account owner’s eggs.
  4. After the initial 24-hour period, if emergency mode has not been deactivated, then the LOVE NOTES will be sent out by the system.

Note that you have 6 months from the time emergency mode has been activated to reconcile the account owner’s account before everything will be deleted. We recommend that you start by backing up eggs.